Thinking about upgrading your phone system? It’s a smart move for any business looking to stay competitive and improve communication. But with so many options out there, how do you choose the right one? Two popular solutions you’ll likely come across are VoIP and Cloud Telephony. Let’s break down the differences and help you decide which is best for your St. Louis company.

VoIP: The Basics

VoIP stands for Voice over Internet Protocol. Simply put, it means making phone calls over the internet. This reliable technology allows you to make calls from your desk phone, computer, or even your cell phone.

Cloud Telephony: Taking it to the Cloud

Cloud Telephony builds on VoIP technology but takes it a step further. Instead of relying on physical hardware, everything is hosted in the cloud. This means:

  • No on-site equipment: Say goodbye to bulky phone systems and server rooms.
  • Remote management: Easily manage your phone system from anywhere with an internet connection.
  • Ultimate flexibility: Scale your system up or down in seconds to accommodate your changing needs. Add new lines or features with ease.

Still not sure what to choose? We’ve created a short video to explain the key differences between VoIP and Cloud Telephony:

Making the Right Choice for Your St. Louis Business

Both VoIP and Cloud Telephony offer significant advantages over traditional phone systems. The best choice for your business will depend on your specific needs and goals.

Consider Cloud Telephony if:

  • You need a scalable and flexible solution.
  • You want to eliminate on-site hardware.
  • You value remote management and ease of use.

Consider VoIP if:

  • You prefer a more traditional phone system setup.
  • You have existing hardware you want to utilize.

Need help deciding? Our team of IT experts in St. Louis can assess your needs and recommend the perfect solution for your business.

Contact us today for a free consultation!