What are the different IT Service models? There are three main models in delivering IT services. They are Break/Fix, Block Hours, and Managed Services. Each has its advantages and disadvantages, and the more you know about how each model functions, the better prepared you are to make decisions for your company. What is Break/Fix IT […]
As business IT professionals, we’ve seen some things. Things that would horrify you. Things you would never want to encounter in your own organization. We’re talking security breaches, data theft and file corruption. That have brought entire businesses to their knees. This is something that you – as the business owner or manager – really […]
Oh… 2020This year was supposed to be so good. It was almost a metaphor… 20/20 vision. Seeing things clearly. Going for gold. But it all came crashing down almost as soon as it began. Perhaps it was a metaphor, but not the one we first imagined. Now we can see clearly the changes we need […]
IT’S THE FASTEST GROWING CRIME ON THE PLANET but what does ransomware mean to you? If you’ve heard of it, you may have put two and two together. And figured out that ransomware is a form of malware (malicious software) that holds your business to ransom. Cyber criminals take control of your files, photographs, and […]
I am going to start off by telling you something NOT true: The Operating System (OS) is the most basic programming on your computer. The truth is that there is something called the BIOS which is more basic, but for our purposes, we can think of the OS as the most basic. Simply put, The […]
Case or ‘Box’ or Tower The case or box is the outside of the computer that contains all the other parts. It usually has the brand of the computer imprinted on it. If your computer is siting on your desk, this is the part that you see. I know this sounds simplistic, but I have […]
